Ans.: Just go to not register click here in the extreme left of the website then provide your information and submit your details. Eventually your account will be created, which you can use for shopping as well as for payment.
» Can I become a Red Moment member through the mail or over the phone?
Ans.: No, to become a Red Moment member you need to create a user account by registering yourself with Red Moment website.
» How do I change my Red Moment email preferences?
Ans.: Sign in to your Red Moment user account.
Click on the "My Account" button.
Under "My Profile", click on the "View and change the way we contact you by email" link.
» How should I order my personalized gift?
Ans.: It is very simple; just register yourself with Red Moments website and provide your information then eventually you will hold an account. Thus, just place an order.
» When will I receive my order?
Ans.: 3-4 days for Mumbai Circle and rest Minimum 5-6 days.
» How should I pay the amount for personalized gift?
Ans.: You can pay the amount online by selecting your mode of currency along with the personalized gift selected but don’t forget to register yourself with Red Moment Website.
» Can I have my or my dear ones name and photographs engraved over the personalized items?
Ans.: We are a personalized gift company so we engrave names as well as photographs given by you. Just furnish us with all the details and requirements (including photograph and text matter) after registering in Red Moments website.
» How much does it cost to store my photos on Red moment?
Ans.: It’s absolutely free
» How do I upload my photos and message to Red moment, so as to engrave name over the personalized gift?
Ans.: It’s absolutely free.
Sign in to your Red moment user account.
Select your personalized gift from gift online page.
Choose the quantity and add to the cart.
Upload your pictures as well as mention the text and templates.
» Can I gift someone the personalized gift online?
Ans.: Yes, you can gift directly the personalized gift by selecting an option Send this item as a gift in the way the gift will be send to the mentioned address by you.
» Can I get further discounts on personalized gifts ordered?
Ans.: Red Moment offers the Best possible discounts and prices on the product. There are no additional discounts available. If your order size exceeds the maximum Pack size, you should purchase multiple packs to apply these savings to your purchase.
» If I forgot my password, what should I do?
Ans.: You can reset your password by following these steps:
From the Red Moment navigation, click on the "Sign in" link.
Click on the Forgot Password ? link.
Enter your email address in the field provided and click " Submit " Red Moment will send an email to that address containing a link to reset your password.
» Why is my recent order not listed in my account?
Ans.: Occasionally we have to wait for payment confirmation from our payment processor before we can begin processing your order; therefore, some orders may not immediately appear in My Account. If it has been over 24 hours since you place your order, and you still do not see your order in My Account, please send us a message and we will investigate the issue.
» Is my account safe in this online site including my personal information?
Ans.: Our site is completely safe your personal information will be personal.
» What are the charges for becoming a member?
Ans.: You will be surprised to know that to become a member of Red Moments, you don’t have to pay any amount, you are welcome as a member any time at free of cost.
» Are these Personalized Gifts well known to the masses and the elite class people?
Ans.: Red Moments has a name in the market, it had carved a niche for itself in the field of Greeting Cards, it is definitely creating a stir in the Personalized Gift division and is undoubtedly gaining a momentum in the popularity of our Personalized Gift venture. The response from the market has been encouraging and our efforts have been applauded.
» Would it be fruitful for us, if we make a personal visit to the Red Moment store?
Ans.: It would make your visit worth the effort and a proper utilization of your precious time. You’ll be enlightened to the facts that we can efficiently performed to your amazement. You shall be taken by surprise at what all we have done and what more we could achieve in the near future. Please make it a point to visit us in person.
» Can we present these gifts in marriages and on big occasions?
Ans.: Of course, our Personalized Gifts are so innovative and rich in looks that you can present it on all the best of occasions without any doubts.
» Can the gift be exchanged if we have a change of mind later?
Ans.: “NO” since the gift is personalized with your photo’s and templates they cannot be exchanged .